Cookie Policy

Effective Date: 26 September 2025
Last Updated: 26 September 2025

1. Introduction

What Are Cookies?Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies allow us to recognise your device and remember information about your visit, such as your preferences, settings, and how you use our website.

2. Our Use of Cookies and Lawful Basis for Processing

We use cookies and other tracking technologies to improve and personalize your experience on our website, www.destini.travel. In compliance with the Protection of Personal Information Act (POPIA), we process personal information collected via cookies on a specific lawful basis for each processing activity.

Our purposes for using cookies include:

The lawful bases for our use of cookies are as follows:

3. Types of Cookies We Use

We use both first-party cookies (set by us) and third-party cookies (set by our partners). These cookies can be further classified as Session Cookies, which are temporary and deleted from your device when you close your web browser, and Persistent Cookies, which remain on your device for a set period or until you delete them.

The table below provides more detail on the categories of cookies we use:

Cookie Category

Type

Purpose

Expiry

Strictly Necessary Cookies

Session / Persistent

These cookies are essential for you to move around the website and use its features, such as accessing secure areas. The website cannot function properly without them.

Session cookies expire at the end of the browsing session. Persistent cookies expire after up to 12 Months.

Performance & Analytics Cookies

Persistent

These cookies collect aggregated and anonymous information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works.

These cookies expire after up to 12 Months.

Functional Cookies

Persistent

These cookies allow the website to remember choices you make (such as your username or language) and provide enhanced, more personal features.

These cookies expire after up to 12 Months.

Targeting/Advertising Cookies

Persistent

These cookies are used to track your browsing habits to deliver advertising that is more relevant to you and your interests. They are usually placed by advertising networks with our permission.

These cookies expire after up to 12 Months.


4. Third-Party Cookies

Some of our web pages may contain content and tools from third-party services (e.g., analytics tools, social media sharing buttons, advertising networks). These third-party services may set their own cookies, which we do not control. These cookies are used to help these partners measure and tailor advertising on our site and on other sites.

We do not have control over the information collected by these cookies, nor do we have access to this data. This information is controlled and accessed by the third party in accordance with their respective privacy policies. We recommend that you check the cookie and privacy policies of these third-party websites for more information.

5. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner that allows you to accept, reject, or customize your cookie settings. You can change your preferences or withdraw your consent at any time by clicking on the "Manage Cookie Settings" link, which will be available in the footer of our website.

Most web browsers also allow you to control cookies through their settings. You can find out more about how to manage cookies on popular browsers via the links below:


Please note that if you choose to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our website.

6. Your Rights Regarding Personal Information from Cookies

Under POPIA, the information collected by cookies may be considered personal information, and you have certain rights regarding this data. Your rights include:

To exercise any of these rights, please contact our Information Officer using the details provided in Section 8. We will take reasonable steps to verify your identity before proceeding with your request.

7. Complaints Procedure

If you have any concerns about our use of cookies or believe your data protection rights have been breached, we encourage you to first contact our Information Officer so that we may attempt to resolve the matter internally.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa. The Regulator can be contacted at:


8. Contact Information

For any privacy-related inquiries, to exercise your rights, or for any questions about this Cookie Policy, please contact our Information Officer:

9. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data use practices. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed.

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.